FMLA Information – IMPORTANT!

Sedgwick’s viaOne express application makes it easy for FCA employees to request a new claim, obtain the status of FML/leave claims, upload forms to claims, or ask their claim examiner a question. viaOne express is available on any device, you’ll have a 24/7 access and obtain real-time updates.

You are reminded that you are required to report all absences and tardiness in accordance to FCA’s Mandatory Call-
in Procedure. Failure to properly report any absence or tardy from work may result in disciplinary action, up to
and including discharge. The Call-in number to report all absences/tardiness is as follows: 1.800.810.2271.
absences/tardiness can be reported 24 hours, 7 days/week.

In addition you must contact the FCA Service Center at 1-888-322-4462 to confirm your first day of absence related
to your FMLA claim. You will be advised of your eligibility determination within 5 business days (absent extenuating
circumstances) of receiving notice of your first day absence.

Access viaOne express
Go to https://www.claimlookup.com/FCA

Create a new user account
Click new user
Complete the personal information
section of the registration page. Click next
Enter a unique username and password
Select a security question and answer
Click submit
After registration, you will receive a
Confirmation email containing your
Registration information

Log in to viaOne express
Go to https://www.claimlookup.com/FCA
provide your username and password

Create a claim


Click the submit tab to create a new claim/case or provide a return to work date

View your claims


Click the view tab to access your claims/cases, important documents, leave calendar, and leave balance
summary.

Upload claim information


In the related links section, click the upload a file link. This opens a page or section and you can browse
and select a file or photo from your PC or mobile device. If you provide an email address or cell phone
number, you will receive a notification status of your upload within four hours. Completed attending
physician statements can be uploaded to your file using this method.

Contact your examiner


In the related links section, click the green envelope icon in the contact column of the my claims page.
Complete the information requested

 

click here for printable information

Posted in FCA.